Information We Collect
We may collect personal information that you provide when placing an order, creating an account, subscribing to communications, or contacting us.
This information may include your name, email address, billing address, shipping address, telephone number, and order details.
Information collected automatically
We may also collect certain technical information automatically, such as your IP address, browser type, device information, and interactions with our website.
How We Use Your Information
We may use your personal information to operate our store, process transactions, provide customer support, and improve our products and services.
- Process and fulfil orders.
- Provide shipping and order updates.
- Respond to customer service enquiries.
- Improve website functionality and customer experience.
- Send marketing communications where permitted.
Cookies
Our website may use cookies and similar technologies to remember preferences, understand how visitors use our store, and support essential website functionality.
You can usually control or disable cookies through your browser settings. Disabling certain cookies may affect how some features of the website function.
Data Sharing
We may share information with trusted service providers that help us operate our business, such as payment processors, shipping providers, analytics services, and technology platforms.
We do not sell your personal information. Any third parties that process information on our behalf are expected to handle it in accordance with applicable privacy and data protection laws.
Data Security
We use reasonable administrative, technical, and organisational measures to help protect personal information against accidental loss, misuse, unauthorised access, alteration, or disclosure.
No internet transmission or electronic storage method is completely secure, so absolute security cannot be guaranteed.
Your Rights
Depending on your location, you may have certain rights regarding your personal information.
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
When changes are made, the updated policy will be published on this page with a revised effective date where appropriate.